What Information Does GoodGuide Collect?
- The first category is personally identifiable information (“PII”) - information that can identify you as an individual. Examples of PII are names, addresses, telephone numbers, email addresses or your account credentials at third-party e-commerce sites.
- The other category is “everything else” — that is, information that is not PII, and cannot identify you as an individual. Examples of this category would be page views (of company or product ratings), products scanned (and their geographic location), interactions on GoodGuide or third-party websites (such as recommends/avoids or product additions to shopping carts), and any statistical or aggregate information. All such information has been de-identified and cannot be tied to you as an individual.
We use both types of information to provide the Services. This allows us to personalize and improve the services we offer to you. The following gives a little more background on both categories of information:
Information You Provide to Us. Provision of PII is not required to use the Services and review product or company ratings. However, in order to use certain Services or to access the full features of certain Services you may be required to register with us (and give us PII such as your name and email address) or provide your account credentials at third-party e-commerce sites. You can choose not to provide us with such PII, but then you will not be able to use or take advantage of some of the Services. For example, only registered users can access reports summarizing their product searches or scanning activity. Similarly, only users who provide e-commerce account credentials can have their purchase histories at such sites automatically evaluated by GoodGuide.
The information, including PII, that you provide is also used to customize the content you see and to communicate with you about our Services and new products. If you provide PII to us through one of our Services, we may use it for these purposes in connection with other Services; for example, if you provide your email address to us in connection with a GoodGuide Service you are giving us permission to use that email address in order to respond to your requests, advise you about other services, and so forth. We provide account management tools that let you manage your subscription status to GoodGuide email communications.
Information Collected Automatically. We receive and store certain types of information whenever you interact with the Services. GoodGuide automatically receives and records information on our server logs from your browser or mobile device, including your IP address or mobile location, cookie information, and the page or portion of the Services that you requested.
GoodGuide also automatically tracks users’ interactions with the Services (whether through use of our websites, mobile applications, browser toolbars or other products or services). These interactions include product or brand searches or scans, user-submitted content contributions (e.g., recommendations/avoids or comments), social media activity (e.g. shares/likes) or e-commerce activity (e.g., additions to shopping carts and checkouts). Registered users are provided with password-restricted access to their own activity data and GoodGuide also uses these data to personalize our Services for you. Any other use of automatically collected information occurs only in aggregate form, and not in a manner that would identify you personally. Automatically collected and aggregated data enables GoodGuide to understand how users are accessing and using the Services so that we can improve them and focus our efforts on popular features.
Will GoodGuide Share the Information it Collects?
Personally Identifiable Information. GoodGuide does not rent, sell, or share PII about you with other companies for any purpose. While we do not rent, share, or sell PII to advertisers, we may utilize PII within our systems to customize the delivery of marketing content or product promotions that will be of greatest relevance, value, and interest to you.
Aggregate Information. GoodGuide may share aggregate non-PII information with others to help improve the Services, and third party services and products.
Contractors. GoodGuide may contract with other companies (e.g., for data analysis, email services or other specialties) to perform tasks on our behalf. We may need (and you are authorizing us) to share your information, including PII, with them for the limited purpose of allowing us to fulfill these tasks. We bind these contractors to agreements that prohibit them from using or disclosing any information they receive from GoodGuide for any purposes except the ones they are hired to provide to us.
Legal Compliance. GoodGuide reserves the right to disclose your PII when we believe in good faith that release is necessary to (1) comply with the law; (2) enforce or apply our conditions of use and other agreements; (3) or protect the rights, property or safety of GoodGuide, our employees, our users, or others.
How Secure is My Information?
Can I Access or Change My Information?
As a registered user, we will provide you with a password-protected personal account, where you can maintain your profile. It is your responsibility to select an appropriate password for this account, to change it regularly and to ensure that your password is not disclosed to others.
Automatically gathered and aggregated information cannot generally be reviewed or changed by individuals. As noted, such information does not link to any PII about you.
Other Sites and Services
The Services may contain links or otherwise make it possible for you to access other websites and services. These other sites and services are not owned or controlled by GoodGuide. We are not responsible for the privacy practices or content of such other sites or services.
Questions or Concerns